Hood, Cristopher (2006):
Gaming in Targetworld: The Targets Approach to Managing British Public Services.
Public Administration Review 66, 515-521.
Please note: This page may contain data in Norwegian that is not translated to English.
Type of publication:
Tidsskriftsartikkel
Link to publication:
Number of pages:
7
Language of publication:
Engelsk
Country of publication:
UK
NSD-reference:
2296
This page was last updated:
9/7 2007
Publikasjonens datagrunnlag:
- Primærdata
- Kvalitativ
- Intervju
- Dokumentstudie
Land som er gjenstand for studien:
- Storbritannia
Verkemiddel i den operative styringa av ststlege verksemder:
- 2.1 Formell styringsdialog
Studieoppdrag:
- Forskning
Studietype:
- Effektstudie/implikasjoner/resultater
Type effekt:
- Kostnadseffektivitet
- Samfunnseffektivitet
Sektor (cofog):
- Staten generelt
Summary:
To what extent did the extensive system of managing
public services by targets, introduced by Tony Blair ’ s New
Labour government in the United Kingdom in 1998,
reproduce the classic gaming responses associated with the
Soviet Union and other centralized performance-setting
systems? Combining evidence from documentary sources
and interviews with high-level offi cials in the Whitehall
bureaucracy, the author suggests that the three classic types
of target gaming can be identifi ed in this public management
regime. However, the central managers of the target
regime did not put substantial resources into checking
performance data, took reported performance gains at
face value, and had no coherent antigaming strategy.