(2003):
On Target? Government By Measurement.
London: House of Commons. Public Administration Select Committee. Fifth report of Session 2002-03, Voume 1.
Please note: This page may contain data in Norwegian that is not translated to English.
Type of publication:
Rapport
Link to publication:
http://www.finances.gouv.fr/lolf/downloads/1400_target.pdf
Number of pages:
57
Language of publication:
Engelsk
Country of publication:
UK
NSD-reference:
2565
This page was last updated:
24/8 2007
Land som er gjenstand for studien:
- Storbritannia
Verkemiddel i den operative styringa av ststlege verksemder:
- 2.1 Formell styringsdialog
Studieoppdrag:
- Forskning
Studietype:
- Effektstudie/implikasjoner/resultater
Type effekt:
- Kostnadseffektivitet
- Samfunnseffektivitet
- Strukturelle og styringsmessige effektar
Sektor (cofog):
- Utøvande og lovgivande myndigheiter K
- Staten generelt
Summary:
This report assesses the measurement culture, an increasingly important feature of public
services over the past twenty years. Such measurement has become especially important
since the first Comprehensive Spending Review and the original publication of the Public
Service Agreements (PSAs) in 1998. The Report concentrates in particular on performance
targets, including the PSAs, and league tables.
The Report recognises that every organisation needs to have a means for measuring its own
performance internally and in comparison with others, if it is to learn, develop and
motivate its staff. None of our witnesses seriously advocated that performance
measurement should be swept away, and we recognise that much has been achieved by
means of it. The increase in accountability and transparency which targets have brought
with them has been valuable. Taxpayers and users of public services have a right to know
how well their services are being delivered and who is accountable for them. We also
acknowledge that where necessary the system has been adapted to changing circumstances.