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The State Administration Database

Public Service Performance. Perspectives on Measurement and Management.

Please note: This page may contain data in Norwegian that is not translated to English.

Author
Boyne, George A., Kenneth J. Meier, Laurence J. O'Toole & Richard M. Walker (ed.)

Year
2006

Publisher
Cambridge University Press.

Type of publication:
Bok

Link to review:
http://www.worldbankinfoshop.org/ecommerce/catalog/product?item_id=6439518

Number of pages:
319

ISBN:
0-521-85991-3

Language of publication:
Engelsk

Country of publication:
UK

NSD-reference:
2586

This page was last updated:
2007-08-28 10:52:56.11

Land som er gjenstand for studien
  • Storbritannia
Verkemiddel i den konstituerande styringa
  • 1.1 Organisering generelt
  • 1.2 Endring i tilknytningsform
  • 1.3 Privatisering/markedsretting
  • 1.4 Finansiering
  • 1.5 Lov- og regelverk
  • 1.7 Personaladministrative/demografiske verkemiddel
Verkemiddel i den operative styringa av ststlege verksemder
  • 2.1 Formell styringsdialog
  • 2.2 Kontraktslignande avtaler
  • 2.3 Styringssystemer og -verktøy
Andre verkemiddel i den konstituerande / operative styringa
  • 3.1 Forvaltningsrevisjon og interne evalueringar
Studieoppdrag
  • Forskning
Studietype
  • Effektstudie/implikasjoner/resultater
Type effekt
  • Kostnadseffektivitet
  • Samfunnseffektivitet
Sektor (cofog)
  • Staten generelt

Summary
The performance of governments around the globe is constantly in the spotlight, whether as a celebration or indictment of their activities. Providing evidence on strategies to improve the performance of public agencies is therefore essential to the practice of public management. This important contribution to the debate explores issues of measurement, research methodology, and management influences on performance. It focuses on three key questions: What approaches should be adopted to measure the performance of public agencies? What aspects of management influence the performance of public agencies? As the world globalizes, what are the key international issues in performance measurement and management? In examining these questions, the contributors debate both methodological and technical issues regarding the measurement of performance in public organizations, and provide empirical analyses of the determinants of performance. The book concludes with groundbreaking work on the international dimensions of these issues.