Managing Performance in the Public Sector.
Forfatter
de Bruijn, Hans
Årstall
2002
Utgiver
London: Routledge.
Publikasjonstype:
Bok
Antall sider:
129
ISBN-nummer:
0-415-30037-1
Publiseringsspråk:
Engelsk
Land publikasjonen kommer fra:
UK
NSD-referanse:
2507
Disse opplysningene er sist endret:
2007-08-16 11:10:02.997
- 2.1 Formell styringsdialog
- Forskning
- Effektstudie/implikasjoner/resultater
- Kostnadseffektivitet
- Samfunnseffektivitet
- Strukturelle og styringsmessige effektar
- Kvalitet og sikkerhetsmessige effektar
- Verdimessige effektar
- Driftskostnadsmessige effektar
- Utøvande og lovgivande myndigheiter K
- Staten generelt
Sammendrag
Performance thinking has a substantial impact on the management of public organizations, as governments around the world use performance measurement to evaluate their products and services. But as indicators of success, how effective are these systems? And how do these measuring tools impact on our society? Managing Performance in the Public Sector deals with these questions and offers an important critique of these evaluation systems. In an analysis of the pros, cons, risks and limitations of these systems, the author argues that instead of maximizing performance benefits, they often just create bureaucracy, stem innovation and damage professionalism. Taking a bold stance in a contentious debate, this book presents several strategies for turning performance measurement into a useful instrument that can benefit both managers and professionals. An informed analysis of the arena, this is an essential text for anyone studying performance management in the public sector.