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The State Administration Database

Explaining Public Service Performance: Does Management Matter?

Please note: This page may contain data in Norwegian that is not translated to English.

Author
Boyne, George

Year
2004

Publisher
Public Policy and Administration, Vol. 19, No. 4, 100-117 (2004).

Type of publication:
Tidsskriftsartikkel

Link to publication:
http://ppa.sagepub.com/cgi/reprint/19/4/100

Link to review:
http://ppa.sagepub.com/cgi/content/abstract/19/4/100

Number of pages:
19

Language of publication:
Engelsk

Country of publication:
UK

NSD-reference:
2480

This page was last updated:
2007-08-10 12:53:08.31

Publikasjonens datagrunnlag
  • Kvalitativ
  • Dokumentstudie
Land som er gjenstand for studien
  • Storbritannia
Verkemiddel i den operative styringa av ststlege verksemder
  • 2.1 Formell styringsdialog
Studieoppdrag
  • Forskning
Studietype
  • Effektstudie/implikasjoner/resultater
  • Kartlegging/kunnskapsgrunnlag
Type effekt
  • Strukturelle og styringsmessige effektar
Sektor (cofog)
  • Staten generelt

Summary
Research in the broad field of public administration has paid insufficient attention to public service performance. Moreover, the impact of public management variables on performance has not been extensively theorised or tested. A framework for assessing the impact of public management strategies or organizational performance is presented, and the fragments of empirical evidence on this topic are identified and synthesised. The existing evidence suggests that management does matter, and that further research in this area would have theoretical and practical benefits.