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Explaining Public Service Performance: Does Management Matter?

Forfatter
Boyne, George

Årstall
2004

Utgiver
Public Policy and Administration, Vol. 19, No. 4, 100-117 (2004).

Publikasjonstype:
Tidsskriftsartikkel

Fulltekst:
http://ppa.sagepub.com/cgi/reprint/19/4/100

Omtale:
http://ppa.sagepub.com/cgi/content/abstract/19/4/100

Antall sider:
19

Publiseringsspråk:
Engelsk

Land publikasjonen kommer fra:
UK

NSD-referanse:
2480

Disse opplysningene er sist endret:
2007-08-10 12:53:08.31

Publikasjonens datagrunnlag
  • Kvalitativ
  • Dokumentstudie
Land som er gjenstand for studien
  • Storbritannia
Verkemiddel i den operative styringa av ststlege verksemder
  • 2.1 Formell styringsdialog
Studieoppdrag
  • Forskning
Studietype
  • Effektstudie/implikasjoner/resultater
  • Kartlegging/kunnskapsgrunnlag
Type effekt
  • Strukturelle og styringsmessige effektar
Sektor (cofog)
  • Staten generelt

Sammendrag
Research in the broad field of public administration has paid insufficient attention to public service performance. Moreover, the impact of public management variables on performance has not been extensively theorised or tested. A framework for assessing the impact of public management strategies or organizational performance is presented, and the fragments of empirical evidence on this topic are identified and synthesised. The existing evidence suggests that management does matter, and that further research in this area would have theoretical and practical benefits.