Goal-based Learning and the Future of Performance Management.
- Forfatter
- Moynihan, Donald P.
- Årstall
- 2005
- Utgiver
- Public Administration Review 65(2): 203-216.
- Publikasjonstype:
- Tidsskriftsartikkel
- Antall sider:
- 14
- Publiseringsspråk:
- Engelsk
- Land publikasjonen kommer fra:
- USA
- NSD-referanse:
- 2286
- Disse opplysningene er sist endret:
- 9/7 2007
- Primærdata
- Kvalitativ
- Intervju
- Dokumentstudie
- USA
- 2.1 Formell styringsdialog
- Forskning
- Effektstudie/implikasjoner/resultater
- Samfunnseffektivitet
- Strukturelle og styringsmessige effektar
- Effekter på forvaltningskultur
- Staten generelt
Sammendrag
All levels of government have begun to pursue results-based reforms, which assume that managers will use performance information to make better decisions. However, reforms have neglected the insights of a large and relevant literature on organizational learning. This article revisits this literature, treating results-based reform as an organizational learning mechanism and a deliberate structural effort to induce learning. From an organizational learning perspective, most results-based reforms target narrow process improvement (single-loop learning) rather than a broad understanding of policy choices and effectiveness (double-loop learning), even though the latter is more critical for long-term organizational success. Case evidence from state governments illustrates single- and double-loop learning and the importance of two frequently neglected aspects of organizational learning: learning forums—routines where performance information is deliberately examined—and the role of organizational culture in enabling or limiting learning.
Virksomheter, vertikal og horisontal dimensjon for utenlandske studier
Offentlig fovaltning i tre stater i USA (Vermont, Virginia og Alabama).