NAV Call Centre
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This page shows publications about this unit.
Please note: This page may contain data in Norwegian that is not translated to English.
| Type | Year | Title | Author |
|---|---|---|---|
| Hovud-/magister-/masteroppgåve | 2023 | Managing without budget in the public sector - control through trust or playing with fire? A case study of NAV Contact Center | Sandness, Thea Petersen; Skaue, Elise |
| Tidsskriftsartikkel | 2016 | Institusjonelle felt og forståelser av evaluering – en analyse av evalueringen av NAV-reformen | Halvorsen, Anne, Karen Nielsen Breidahl, Jan-Eric Furubo og Morten Balle Hansen |